Operations

As CMS removes procedures from its Inpatient-Only (IPO) list, Allison Oakes, Trilliant's chief research officer, recommends that hospitals establish a clear outpatient strategy to avoid losing the income these procedures bring.

Naji Shafi, director of healthcare AI at Amazon Web Services, spoke with MobiHealthNews about the company's new AI offering and its broader vision for AI in healthcare.

Cleveland Clinic CIO Sarah Hatchett talks about how the health system is leveraging AI for use cases like clinical documentation, coding and sepsis detection to boost productivity for clinical and non-clinical staff.

HIMSS26 speaker Andrew Rubin will discuss how NYU Langone Health established a service-oriented patient interaction program in its ambulatory care centers that has improved patient satisfaction.

Virginia Halsey of FDB explains how Model Context Protocols set limits for AI models so they defer to human clinical judgment rather than guessing at answers. This prevents hallucinations that can impact patient safety.

Terry Rubin, cofounder of The Professional Communicators, joins MobiHealthNews to preview his upcoming HIMSS26 talk, where he'll discuss problems that arise when experts focus on everything they know, rather than what their audience needs to understand.

General Catalyst's Dr. Stephen Klasko discusses his keynote at the Smart Health Transformation Preconference Forum at HIMSS26, where he'll outline how healthcare can become truly patient-centered by being "tailored to the individual, and made swift."

The company launched a cloud-native operator console to replace legacy hospital switchboards and streamline call routing, alerts and communication workflows.

Pop-ups in EHR interfaces requiring extra clicks that break focus and complicate workflows may be worsening clinician burnout, according to Dr. Michael Zappa, chief clinical officer at Cape Fear Valley Health and physician advisor at Juno Health.

When a small practice suffers a cyberattack, recovery costs may force closures that leave communities without local care options, according to All Covered's Danielle Morrison.